Information we process
- Account information, including name, email, role, authentication records, and account settings.
- Creator and brand profiles, campaign information, portfolios, applications, messages, deals, and accepted terms.
- Deliverables, version history, revision requests, approvals, cancellations, and support communications.
- Payment-related records and payout-account status. Full payment-card details are handled by payment processors such as Stripe; Chozea does not claim to store full card numbers.
- Device, browser, security, and platform activity information.
- AI interaction data where an AI-assisted feature is used, including prompts, supplied context, and generated suggestions.
How information is used
- Provide authentication and operate the marketplace.
- Support matching, applications, messaging, campaigns, deals, projects, payments, and payouts.
- Protect users, detect fraud or abuse, maintain security, and resolve support or payment issues.
- Comply with legal obligations and enforce platform policies.
- Maintain and improve Chozea's reliability, usability, and AI-assisted features.
Payments and Stripe
Payment and payout services may be provided by Stripe. Stripe may collect payment-card, banking, identity, verification, and transaction information under its own terms and privacy notices. Chozea receives transaction records and payout-account readiness or requirement status needed to operate platform workflows.
Retention and security
Chozea retains information for as long as reasonably needed to provide the platform, preserve transaction and collaboration history, meet legal obligations, prevent fraud, and resolve disputes. Retention periods depend on the information and why it is held.
Chozea uses administrative, technical, and organizational safeguards designed to protect information. No system can guarantee absolute security.
Your choices and rights
You may update available profile information and request help with access, correction, or deletion by contacting support@chozea.com. Some records may be retained where needed for legal, fraud-prevention, payment, or transaction-history purposes. Privacy rights vary by location.
International processing and changes
Platform providers may process information in locations other than your own. Chozea will use appropriate safeguards where required. Updates to this policy will be reflected in the Last Updated date and communicated where legally required.
